Warranty and Company Policy

Standard Warranty on Crown Industrial Supply Hardware Products

Hardware products are warranted to be of good quality, and free from defects in material and workmanship under normal intended use for a period of one (1) year from the date of purchase.  If any hardware, or part thereof, is determined by the factory not to be as warranted, the factory will, at its option and without charge, replace the defective part or parts.

Under no circumstances shall we be liable for indirect or consequential damages of any kind.  These warranties are in lieu of all other warranties expressed or implied including, but not limited to, warranties of merchantability or fitness for a particular purpose.  The warranties cover Crown Industrial material.  We shall not be liable, nor do we assume responsibility for damage or operational failures caused by supporting and/or surrounding structure and/or equipment, overloading of the product beyond the manufacturer’s rated capacity, improper use or application beyond the manufacturer’s intended or recommended use, or other external causes such as abuse or acts of god and other causes beyond our control.  Maintenance and adjustments are the responsibility of the owner.  This guarantee does not cover such maintenance and adjustments, nor any services which may be required as a result of the purchaser’s failure to perform normal maintenance and adjustments to the purchased product.

Replacement of defective material shall be furnished without charge, delivered, installation not included.  If the factory decides to service a warranted product at the purchaser’s place of business and determines that no defective material or improper workmanship exists, then the purchaser shall reimburse the factory for all expenses, including time and travel, incurred in providing the service.

  This guarantee is not applicable to other non-hardware products.

pdf DocumentWarranty.pdf

Standard Warranty on Crown Industrial Operator Products

If, within a period of one (1) year from the date of shipment, any part of a Crown Industrial Electric "Auto-o-doR" Operator is found defective due to poor materials or workmanship, new parts will be furnished free of charge F.O.B. manufacturer's plant, providing the equipment has been given normal and proper usage, lubrication and maintenance and is still the property of the original purchaser and/or part of the original installation.  This warranty is given in lieu of all other warranties, express or implied, and the manufacturer makes no implied warranty of merchantability beyond the express terms hereof.  Manufacturer's liability for damages, including consequential damages, resulting from any such defective product is strictly limited to the delivery of new parts, as set forth above.

pdf DocumentOperator Warranty.pdf

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