Last Updated: 01-01-2018

Terms & Conditions

Crown Industrial Copyright Notice

Crown Industrial authorizes you to copy documents published by Crown Industrial on the World Wide Web for personal or non-commercial use only, provided any copy of these documents that you make shall retain all copyright and other proprietary notices contained herein. Except as expressly provided, nothing contained in this paragraph shall be construed as conferring any license or right under any Crown Industrial copyright. No materials available on the Crown Industrial Web site may be stored, transmitted by any means (including but not limited to electronic, mechanical, scanning, photocopying or recording) without prior written permission of Crown Industrial. Click here to request permission to use electronic content from the Crown Industrial website.


Trademarks and Intellectual Property Disclaimer

Crown Industrial, the Crown Industrial logo, and all product names appearing on our Web sites are among the trademarks and/or service marks owned by Crown Industrial, or its subsidiaries or affiliates, and no trademark or service mark or other license is granted in connection with the materials contained on any Crown Industrial Web site.

Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license to any patent, trademark or other intellectual property right of Crown Industrial or any third party. Crown Industrial makes no representations or warranties that any use of the information contained on this Web site will not infringe any such patent, trademark or other intellectual property right of Crown Industrial or any third party.

General Legal

Should you view the Crown Industrial Web site and respond with information (excluding personal information, which is addressed under the Privacy Policy) including questions, comments or suggestions regarding the content of the Crown Industrial Web site, such information shall be deemed to be non-confidential and Crown Industrial shall have no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose and distribute the information to others without limitation. Crown Industrial shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever including but not limited to developing, manufacturing and marketing products incorporating such information.


Under no circumstances will Crown Industrial be liable to any person or business entity for any direct, indirect, special, incidental, consequential or other damages based on any use of this Web site or any other Web site to which the Crown Industrial Web site is linked, including, without limitation, any lost profits, business interruption, or loss of programs or information.

Sale Terms

These are the terms and conditions ("Sale Terms") that apply when you purchase merchandise from Crown Industrial Website. If you placed an order for merchandise and at least one of the following situations applies to you, then you are confirming your acceptance of and agreement to be bound by these Sale Terms: (i) you placed an order via CROWN-INDUSTRIAL.COM (desktop or mobile) or (ii) you placed an order via the telephone. For the remainder of these Sale Terms, any order that matches at least one of these situations (i) through (ii) listed previously may be referred to as an order that was purchased from the Crown Industrial "Website".

Merchandise purchased is subject to Crown Industrial's Return Goods Policy.

Due to the fact that these Sale Terms are subject to change at any moment, please review and then save a copy of these Sale Terms for your personal records prior to placement of your order. If you have any questions in regards to these Sale Terms and/or any aspect of your order please contact Crown Industrial's Service Department by email at or by telephone at 1-650-952-5150.

Order and Acceptance

Each part of an order that you submit to Crown Industrial constitutes an offer to make a purchase. If you have placed your order through the Crown Industrial Website, then, after Crown Industrial receives your order, you will receive an email from Crown Industrial confirming receipt of your order. If you do not receive an email from Crown Industrial confirming receipt of an order that you placed please contact Crown Industrial's Service Department. Please note that Crown Industrial's confirmation of receipt of your order does not equate to Crown Industrial's acceptance of your order.

Crown Industrial is not deemed to have accepted any part of your order until the requested item(s) has/have been shipped.

If Crown Industrial rejects your order due to an error in pricing and/or other information, then Crown Industrial will notify you by contacting you at either the email address or phone number you have provided. Once the error has been corrected, Crown Industrial will ask you whether or not you would like to continue with a new order. If Crown Industrial distributed merchandise that is different from the description of the relevant merchandise (as displayed on the Crown Industrial's Website at the time at which you placed your order), then you may request a return or an exchange. For additional details, please review the Crown Industrial's Return Goods Policy.

Delayed Shipment or Unavailability of Merchandise

If an item is delayed or becomes unavailable, or if there is an error on the Crown Industrial Website pertaining to the order (e.g. an error pertaining to the price and/or description of the item), the Crown Industrial may cancel the order. If this occurs, Crown Industrial will contact you so you are aware of the issue.

Damage in Transit

All packing is in accordance with carrier requirements. For your protection, BEFORE ACCEPTING ANY SHIPMENT, EXAMINE IT CAREFULLY. If there is evidence of damage or a shortage, insist the delivering carrier make suitable notation to that effect on the freigh bill before signing it. Do not throw away any packing materials or damaged material. If, after receipt of shipment, concealed damage is discovered, immediately notify the delivering carrior, requesting immediate inspection. The inspection report should be used to support your claim against the carrier. Any claim for damage or shortage must be filed by you with the delivering carrier. Crown Industrial will not accept the return of merchandise that has been damaged in transit. Your recourse is with the delivering carrier. Freight claim filing is the responsibility of the consignee and not Crown Industrial. CAUTION: When you give the delivering carrier a clear receipt for a shipment in which there is damaged merchandise or a shortage, the carrier is relieved of further responsiblity.

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